As Omnislash primarily deals in B2B, it is crucial to take a long, hard look at how we provide value to our existing and future clients.
Clutch.co stuck out to us when we were looking around for a review site that would not only show us off but also gather in-depth feedback so we can continually hone our production processes for the betterment of each client.
Sites like Google, Yelp, and others tend to focus on ratings with many viewers solely looking at the number of stars (or whatever cute icon they can think of).
Granted, Clutch has a rating system as well, but the biggest benefit that we get by being listed is the simple fact that they conduct brief interviews with the reviewers.
This results in detailed responses delving deeper into the client’s experience with us on a given project.
Not only is it helpful for future clients to do their due diligence, but we find that it also gives us a deeper look at customer satisfaction and where Omnislash can improve.
The video industry has come a long way. With new gear and better technology being released each year, video production has become more accessible to everyone.
It is now more important than ever to continue distinguishing Omnislash Visual as not only a group of craftsmen but as brand collaborators who have clients’ best interests in mind.
With all that said, the main challenge that most video production companies encounter is the difficulty in getting comprehensive feedback from client testimonials and reviews.
We are proud to say that we have been named by Clutch as a top creative & design agency in Connecticut.
If you aren’t familiar, Clutch is an established B2B reviews platform that helps firms across the globe connect with the solution providers that they need in order to improve effectiveness and increase productivity.
To say our thanks, here are a few words from our friendly neighborhood Creative Director:
“We are thrilled to have been chosen as one of the leading video and motion design studios in Connecticut by Clutch.co. We’ve already seen an increase in our organic traffic that can be attributed to Clutch’s database”
-Paul Melluzzo
Client feedback will always be vital, not only in the video production business but also in other industries. With that, we, once again, thank Clutch for paving the way to a better ratings and reviews model.
Check out our profile on Clutch to know more about what we do. Want your idea made into something amazing? Give us a shout and let’s make it happen!
– The Omni-Gang
